Privacy Policy

Grounded Within Co ("we", "us", "our") is an Australian sole trader business based in Perth, Western Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what personal information we collect, how we use and protect it, and the choices you have.

Information we collect

When you join our waitlist or otherwise contact us, we collect the following personal information:

• Your name
• Your email address
• Your phone number
• Your area of interest (e.g. group fitness, personal training, breathwork)

We also automatically collect limited technical information when you visit our website (see "Analytics and cookies" below).

How we use your information

We use your personal information to:

• Add you to our waitlist and respond to your enquiry;
• Send you updates about class launches, schedules, and offerings you've expressed interest in;
• Provide and improve our services; and
• Meet our legal and record-keeping obligations.

We will not use your information for any purpose unrelated to those above without your consent.

Analytics and cookies

We use Google Analytics to understand how visitors use our website so we can improve the experience. Google Analytics uses cookies and similar technologies to collect information such as your IP address (which may be truncated/anonymised), device and browser type, pages viewed, and referring website. This data is aggregated and is not used to personally identify you.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by disabling cookies in your browser settings. You can also review Google's privacy practices at policies.google.com/privacy.

Disclosure to third parties

We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate our business, such as our website host, email/marketing platform, and analytics provider (Google). These providers may store data outside Australia (including in the United States). Where this occurs, we take reasonable steps to ensure they handle your information consistently with the APPs.

We may also disclose information where required or authorised by law.

Storage and security

We store your personal information using reputable third-party platforms with industry-standard security measures. While no online service can be guaranteed 100% secure, we take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Accessing, correcting, or deleting your information

You can ask us to access, update, or delete the personal information we hold about you, or unsubscribe from our communications, at any time. To make a request, email hello@groundedwithin.com.au. We will respond within a reasonable time.

Complaints

If you believe we have not handled your information in line with the Australian Privacy Principles, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date.

Contact us

Grounded Within Co
Perth, Western Australia
Email: hello@groundedwithin.com.au